Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t yet received my order... placed in a match and said dispatched 10 days ago. Still no sign. Feeling annoyed”

Helpful Report

Posted 2 years ago

“Lower cost for the item than rrp. Fast delivery, if only the item was delivered to the address given. Called the delivery company, couldn’t get through to speak to anyone. Emailed and called pets supplies warehouse, who were going to look into where my item had gone. Haven’t heard anything back from them in over a week. I then spend my time searching for the item myself to discover they changed the company name given by myself and on the label and it read a totally different company’s name. Will not use pets supplies warehouse again due to poor customer service and no response”

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Posted 6 years ago

Dear Claire, Sincere apologies for the inconvenience caused by the delivery delay. We did have a few problems last week during our company move and I can only apologise that you were affected. Please contact me directly should you wish to use us again and I will discount your order as way of a further apology. Kind regards Kerrin Sharpley

Posted 6 years ago

“Good communication to know when my order will be delivered.”

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Posted 8 years ago

“I hope the delivery will be quicker in future”

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Posted 8 years ago

“easy to find on the site and delivered quickly with no fuss”

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Posted 8 years ago

“Excellent product, most beautiful dog in the world loves it, easy to order, well packaged, speedy delivery and great value. What is there not to like?”

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Posted 8 years ago

“Excellent product, most beautiful dog in the world loves it, easy to order, well packaged, speedy delivery and great value. What is there not to like?”

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Posted 8 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews