Hi Evelyn,
Thank you for sharing a 5-star review! I'm pleased to hear you found it easy to switch. We’ve also made it really quick and easy to manage your account and log claims online using our customer portal when you log in.
Kind regards,
Caroline
Aftercare Team
“I as very please with my telephone call this afternoon all questions were answered to my satisfaction and have decided to give you my business
Thank You
Eileen Williamson”
Hi Eileen,
Thanks for taking the time to share your recent experience. You're more than welcome! I'm so pleased we were able to help and you're happy with the service you received. I'll ensure that our customer service team are made aware of your kind comments
Kind regards,
Caroline
Aftercare Team
Hi,
Thanks for taking the time to share such a positive review! This is just what we love to hear, I'm delighted we were able to lend a hand :)
Kind regards,
Caroline
Aftercare Team
Hi,
Thank you for your positive review, we really appreciate it. We are continuously working hard to make our signup process as easy and transparent as possible.
Kind regards,
Caroline
Aftercare Team
“Extremely straight forward to switch provider. Web site very user friendly, informative and easy to understand the plan options available. Prompt response when contacting the company over the telephone. The advisor was very courteous and professional. This was my first contact with the company and my overall customer experience was highly satisfactory.”
“Very clear, helpful and understanding of my requirements. There was no unwanted pressure to buy anything not originally requested, just a good clear summary of what the policy would provide. Thank you.”
