“Very happy with assistance received from call handler as I was having a problem setting up my payment schedule, he was extremely helpful and very pleasant.”
“Hi would have given a 5 star review but unfortunately was unable to initially set up the contract online. I kept getting an error code at the final stage. I left it and tried again in the evening and it worked 1st time. I did phone customer services and they couldn't help either. Apart from this it was really easy to use.”
“Only just joined up so haven’t experienced hie they are with call outs and repairs but it was super easy to join up and the team on the phone were extremely helpful. Great start 😄”
“Signed up but as always if it looks to good to be true it definitely is, I thought ok it's only 1.80pm and I have to pay 120 excess evrytime I claim, where as my British gas was £5 a month and £99 excess but I got a free service with your repair witch swung it for me as that saved me £50 a year but what they don't tell you is that the service is only done between march and September and I have missed this years so have to wait till September 24 a year before they will do it, then tries to call and closed on weekends, so have to raise a ticket witch takes 5 working days for them to reply, lesson learned never again”
