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YourRepair Reviews

4.5 Rating 6,429 Reviews
92 %
of reviewers recommend YourRepair
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Phone:

0330 223 4422

Email:

customerservice@yourrepairhomeplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
I had a water leak, called Your Repair and somebody came out within 3 hours, they couldn't repair the leak as they couldn't access it my son in law was able to remove boards so they could access it and they came back as soon as we called. Great service.
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Posted 6 years ago
Hi, Thank you for leaving a review of your experience. I'm glad to hear the engineer managed to get your issue resolved for you. Lorna Aftercare Team
Posted 6 years ago
I am a new customer to yourrepair, when checking out your boiler maintenance contract I found that if I had any queries I could find the answer with just a couple of clicks of my mouse very easy website to use. Was very easy to arrange cover for my house.
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Posted 6 years ago
Hi, Thank you for taking the time to place a review. We're really pleased that you found the website easy to use. Adam Aftercare Team
Posted 6 years ago
Really good deal and really happy about the 3 year fixed price. I now have peace of mind that I’m completely covered for the same price for 3 years
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Posted 6 years ago
Hi, Thank you for your feedback. We really appreciate it. Lorna Aftercare Team
Posted 6 years ago
He made sure that the boiler was serviced to a high standard and made sure the safety of the boiler was to an equally high standard
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Posted 6 years ago
Hi, Thank you for leaving a review of your recent experience. We're pleased that the engineer provided a good service. Adam Aftercare Team
Posted 6 years ago
Very friendly, very efficient; excellent service.
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Posted 6 years ago
Hi, Thank you for leaving a review of your experience. We really appreciate it. Adam Aftercare Team
Posted 6 years ago
I love using the online portal for speed and ease. I used it to make a claim with a faulty light switch and quite to my surprise I had a call back on a Sunday, had the electrician arrive the very next day (albeit later than arranged) and the job was done in a flash. Very happy with the service and speed of the result.
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Posted 6 years ago
Hi, Thank you for leaving a review of your experience. We're pleased to hear that the engineers provided a good service. Adam Aftercare Team
Posted 6 years ago
Excellent engineer very helpful & understanding
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Posted 6 years ago
Hi, Thank you for leaving a review of your experience. We're pleased to hear that the engineer provided a good service. Adam Aftercare Team
Posted 6 years ago
Victoria was fantastic. She explained everything very clearly, related to the problems I was having with my old supplier and certainly put my mind at ease. Thank you very much. Great service! Vadim
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Posted 6 years ago
Hi, Thank you for the review. I'm pleased to hear you were satisfied with the service we provide. Lorna Aftercare Team
Posted 6 years ago
The engineer was very polite,fitted shoe covers.(dont know wether to keep dirt in or out !)Seemed very confident and worked very efficiently.
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Posted 6 years ago
Hi, Thank you for the review. We're glad to hear you were happy with the engineer's visit. Adam Aftercare Team
Posted 6 years ago
EARLY DAYS BUT E-MAILS WERE REPLIED TOO VERY PROMPTLY AND ANNUAL SERVICE WAS CARRIED OUT ON TIME AND EFFICIENTLY. KEEP UP THE GOOD WORK
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Posted 6 years ago
Hi, Thank you for leaving a review of your recent experience. We really appreciate it. Adam Aftercare Team
Posted 6 years ago
Excellent service, very very good staff.The boiler check was done very well.
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Posted 6 years ago
Hi, Thank you for taking the time to place a review. I'm pleased that your service went well. Adam Aftercare Team
Posted 6 years ago
Was impressed by your website easy to follow and informative hope I never have to call you out
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Posted 6 years ago
Hi, Thank you for taking the time to complete a review. I am pleased that you found our website easy to use. Lorna Aftercare Team
Posted 6 years ago
Great deal, very reasonably priced. I was contacted for annual service. The engineers arrived in alotted time, were very polite and efficient.
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Posted 6 years ago
Hi, Thank you for taking the time to complete a review. We really appreciate your feedback. Lorna Aftercare Team
Posted 6 years ago
Have just joined, quick and easy and cheaper than competitors. I was given information that was easy to comprehend. Lorna explained my plan and I was treated in a very friendly manner.
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Posted 6 years ago
Hi, Thank you for leaving a review of your recent experience. We really appreciate it. Adam Aftercare Team
Posted 6 years ago
Once correct number found on web site, as unfortunately there was an error on the email received giving the number with a digit missing, the service on the call to set up the account was excellent and informative. Then equally impressive was that the call was answered almost immediately while with British Gas it took 9 minutes 30 seconds to answer the call when cancelling the renewal of my Homecare product.
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Posted 6 years ago
Hi, Thank you for taking the time to complete a review. We really appreciate it. Lorna Aftercare Team
Posted 6 years ago
Very thorough service check. Conducted efficiently and quickly. Notification given when arriving and on time.
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Posted 6 years ago
Hi, Thank you for leaving a review of your experience. We're pleased to hear that the engineer provided a good service. Adam Aftercare Team
Posted 6 years ago
Had been contracted to British Gas for years. Changed to YourRepair last year great price for exactly the same cover. Online process was very easy. Just had first boiler service carried our by very polite and knowledgable engineer. I am extremely satisfied with the service provided.
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Posted 6 years ago
Hi, Thank you for the review. I'm pleased to hear you were satisfied with the service we provide. Adam Aftercare Team
Posted 6 years ago
Very pleasant and efficient , good advice also. Thank you.
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Posted 6 years ago
Hi, Thank you for placing a review of your recent experience. I'm pleased to hear that the engineer provided a good service. Lorna Aftercare Team
Posted 6 years ago
The two gentlemen who came to service the boiler were from Iguana Heating and Plumbing LTD. They were clean and friendly. They performed the service quickly and thorough with causing any mess. I would recommend Iguana to anybody looking for Gas Heating and Plumbing work to be done.
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Posted 6 years ago
Hi, Thank you for taking the time to place a review. I'm pleased to hear that the engineers provided a good service. Lorna Aftercare Team
Posted 6 years ago
The website was clear and easy to use.
Helpful Report
Posted 6 years ago
Hi, Thank you for your feedback. We really appreciate it. Lorna Aftercare Team
Posted 6 years ago
YourRepair is rated 4.5 based on 6,429 reviews