“Called to get my boiler sorted after start of contract as was declined help in emergency because I joined today. This is very unprofessional and very poor service”
Good Afternoon Dr Cheema
Thank you for taking the time to get in touch. I’m sorry to hear your feedback.
We’ve got a dedicated team to help you with that. I’ve passed on your details to them to contact you to discuss further.
Thanks,
Cameron
“Refused to attend a water leak for my tenants, despite being covered. I called and they attended, by which time the damage was into £1000’s
Very poor, do NOT recommend.”
“Very easy to talk to Cust rep Katie. felt reassured enough to take an advanced home plan 4 out after being let down 3 times in the past by British gas cancelling appointments they had made...”
“I have just joined and although I cannot make any comment on their servicing the whole process of signing up was very easy to understand and quick thank you”