“Signing up was slightly frustrating.
I already had an account as a Landlord, but this contract had been previously cancelled as the property has been sold. I thought I would be able to update this account and add my home boiler. However this was not allowed and I had to create a brand new account with a different email address. When doing so I had to enter my phone number several times to ensure it was in a specific format that the web site allowed as it kept being rejected. I found that the only format allowed was a string of numbers with no spaces. Eventually I got a message to say I was signed up. Having had a contract with Your Repair previously I am confident that the service will be first class.”
“Changed my contract from British Gas due to increased prices. First contact with YourRepair was to set up contract. This was quick and easy. Phone answered after 3 rings and no holding music.Katie was very efficient in signing me up to my chosen 3 year deal.
So far so good.”
“On-line the the products for the particular central heating care I wanted were comprehensive. However, as I hadn’t heard of YourRepair I phoned their contact number and was immediately able to speak with a pleasant and informative woman. She gave me a brief profile of the company and fully answered one or two questions I had. Feeling completely reassured I have now signed up to a two year contract.”
