“Considering I have only just taken out my scheme with yourselves I am rather surprised to see even without putting any details of my boiler in you have determined not to service the boiler until June 2023. I would of thought being a new customer you would of liked to of done an earlier check up on the condition of the boiler. Regards, Martyn”
“In these days of high price rises, I find your quote very favourable and endeavour to join your company. Looking forward to using your service and long may our union continue.”
“Too early to tell at present - signed up for cover and the boiler service is planned, by the looks of it, for 11 months away. Not useful methinks. But will update review as I go along.”
“Easy to set up, but it would have been good to know at the outset, the Boiler Service month, not afterwards. Though I accept it can't be done immediately, a few weeks/months later, would have been of use, having just switched to a Landlord Policy, from Occupier policy.”
Hi Henry Thomson,
Thank you for leaving us a review.
The telephone number for logging new faults is 0330 223 4422.
We hope this can be of some help to you.
Thanks,
Brooke
