“I am a new customer and the guidelines, with regards to servicing my boiler, have been met. Servicing was carried on time, small adjustments were made and the exercise was done in a helpful and efficient manner. I look forward to continued support in the future.”
“Hi
Lorna was really helpful today. She put my mind at rest about a direct debit problem and was very polite and showed an interest in me and my account.
Well done”
“As someone who has just signed up and has been asked to contact customer service to discuss my policy. I found the person I spoke to very pleasant and helpful. He was able to answer all my questions to my satisfaction.”