“Just signed up for the Advanced Home Plan 4 for 12 months. Presently, unable to comment on their level of service, as I've not used them just yet. However, I was disappointed to learn that their annual boiler service will not take place until June 2021. Ideally, it should be undertaken before the commencement of Winter.”
“I spoke to two of your colleagues Katie and another. Both were courteous and patient. The second girl I spoke too had a voice problem. I had to tone down my phone volume. She was so scratchy and loud to the point where conversation was tiresome as I had to ask for so many repeats. She intimated it was my phone. However my conversation with Katie was excellent”
“Before completing the on line form I tried to phone you to ask a question regarding boiler servicing my first attempt I was cut off, the second time whoever answed did not speak.
Filling out on line forms is something I do no do a lot off.so when doing your profile section after completing the page and touching at the bottom of the page it came back on I though I had not completed it so I filled it out again
Apart from that all seams very good so far
Peter”
“Just joined simple to register and cheaper than my existing Landlord cover. As I have had no contact regarding Safety inspection or any service requirements yet I can’t give a full 5 stars.”
“I feel that it should be made clear in the advertised details that the boiler service cannot be arranged when you liked but has to be at a date in my case next year. I haven't used the policy yet so cannot conform any other details.”
“Yet to see how Your Repair performs if I need to use them. I bought this cover on the star rating and reviews. I hope they are as good as they appear to be.”
