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YourRepair Reviews

4.5 Rating 6,429 Reviews
92 %
of reviewers recommend YourRepair
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Phone:

0330 223 4422

Email:

customerservice@yourrepairhomeplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
Only just joined so not used service yet. Very pleasant and helpful on the phone so given 4 *
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Posted 1 year ago
Signed up this morning with Sarah T who was cheerful, knowledgeable and had a very clear voice which is important to me as I am partially deaf. Call answered immediately by Sarah T. No robots. Recommended by a neighbour and very reasonably priced.
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Posted 1 year ago
Easy to set up. Alex who spoke with me was very honest and supportive
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Posted 1 year ago
Very simple and easy to set up
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Posted 1 year ago
Enquired about cover on Internet, had a phone call no pressure. Decided to go ahead got the same operator who explained everything and was very helpful and professional.
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Posted 1 year ago
Alex's was very helpful friendly and efficient pleasure doing business with her
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Posted 1 year ago
Received very good customer service
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Posted 1 year ago
Easy to navigate the website to get a quote
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Posted 1 year ago
Very helpful customer service
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Posted 1 year ago
Very good help received from friendly staff
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Posted 1 year ago
The best speed of answer on the phone I've had in years, many companies could learn real customer service from yourselves. Great so far.
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Posted 1 year ago
I have a electric boiler not a gas boiler, so will this affect my cover
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Posted 1 year ago
Having been with BG for ever, and making 0 or max 1 claim a year (rarely) I noticed their prices going up exponentially. Despite my calls and chats with customer services, very little was done/offered. Worse still I had 2 policies with BG so I thought I would be treated better. Suffice to say, enough. 2024 new year new company. Having done some investigation I came across YOUR REPAIR. I read many of the reviews and for the most part they were excellent. Sure there are always going to be the grumpy ones...so I called and spoke to one of the LOVELIEST agents I have ever spoken to ALEX. Dear Alex. You were amazing. patient. helpful. professional. explanatory. most of all you wrere KIND. I have now moved my 2 policies to Your Repair. I will write another review in a year telling you how it all went. But I am confident I am in excellent hands. Thank you Alex. I look forward to many many years with you and your team. Regards, David R
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Posted 1 year ago
Cost is stated as 20% discount but plan states full price
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Posted 1 year ago
The young lady named Alex who called me was so very helpful & understanding. She made it so easy for me to apply Thank You .
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Posted 1 year ago
Excellent swift service, highly recommend !
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Posted 1 year ago
The person dealing with me, Oliver, was excellent.
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Posted 1 year ago
Very quick and easy to set up
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Posted 1 year ago
Easy to sign upto and very straightforward hope all service further down is as good, a good price also
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Posted 1 year ago
Signed up today on line. Had a question about the amount rang customer service Sarah was most helpful and even filled in my boiler details for me
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Posted 1 year ago
YourRepair is rated 4.5 based on 6,429 reviews