“I have put poor because I changed over on the basis that my boiler service would take place this month. However the document I have just received confirming my agreement states it will take place in August 2021. I feel duped.”
“Being new to yourepair I didn’t know what to expect, but the online format was really simple to use and took no time at all. Hopefully the customer service will be better”
“Very disappointed that I wasn’t made aware that my boiler won’t be serviced for 12 months.I assumed it would be done on signing up .
As a follow on I have just received a call from Donna at your repair and they have apologised and said that they will look to make it clearer to anyone that is looking to join them so I have updated my score accordingly .”
“Having dealt with British Gas for years, Your Repair seems to be a breath of fresh air, they answer the phone promptly, make sensible price saving suggestions and seem to want to help. I have yet to experience their home service but if they telephone approach is anything to go by I'm expecting a lot!”
