“Excellent service by phone. Online fault reporting needs more options as nearly all of them I found did not reflect the fault I had on two occasions.
Both fault reports were rejected as available options were not covered, but then excepted by phone after explaining.”
“One short call resolved my issue quickly and efficiently. I'm very pleased I changed from my previous contract to Your Repair for my boiler service, it was a good decision.”
Hi,
Thank you for leaving a review. It's great to hear you're a happy YourRepair customer- we're here to help when you need us!
Victoria
Aftercare Team
Posted 6 years ago
Hi,
Thank you for leaving a review. We're glad your happy with the move!
Victoria
Aftercare Team
Hi Mr Clarke,
Thank you leaving a review. We aim to complete repairs as soon as possible and i'm glad to hear your repair was successful!
Victoria
Aftercare Team
“if thoughat the moment the repair is been done, but the job the boiler man said he was coming back to a few days later to fix never came back, but boiler is ok at the moment, but you cant blame your repair for that. and i am happy with your repair. and i am very happy with chris who took the phone call from me, i told chris he never came back to finnish the job he said he would do”
Hi David,
Thank you for the review. I'm pleased to hear that you were impressed with the service you were provided with today by Victoria - i'll pass the great feedback on!
Tom
Aftercare Team
“Just contacted Your Repair where I spoke with a chap called Chris. Very helpful, took the hassle out of dealing with the repair in question. Only reported this fault today so obviously hasn't been dealt with yet but have been assured it will be dealt with within a 7 day period so that's great.”
Hi Marie,
Thank you for leaving a review. We really appreciate the positive feedback and I will make sure Chris gets to see your kind words!
Victoria
Aftercare Team
