“It was all good to start with, they couldn’t do enough to get my business, I have constantly messaged them asking if they are paying my creditors, no reply, they are extremely poor at replying, more chance of contacting the dead. On a plus point, they did sort out the issues I had.”
Hi Paul,
Thank you for your review. We are sorry that you have not had a positive experience. We want to make sure that this issue does not occur again. Could you call our office please on 0161 660 2510 and we will provide you with an update and commence an investigation into your issue.
Kindest regards,
Your Debt Advisor.
Hi Peter,
Thank you for your review. We have tried to call you but have not been able to make contact. Could you please call our office during normal office hours on 0161 660 2510 so that we can assist you further.
Kindest regards,
Royston.
“Complete waste of time dealing with this company I spent 45 minutes on the telephone to them before being transferred to somebody who didn’t speak English to verify the information before finally being transferred to a3 organisation who then repeated step one all over again. Don’t bother wasting your time.”
Thank you for your review and we are sorry that you have not had a great experience, unlike so many of our clients.
We have been unable to locate your details so that we can investigate this matter internally. If you would like to call our office on 0161 660 2510 and provide some more information we will do whatever we can to improve our process so that this doesn't happen again.
Regards,
Your Debt Advisor.
“Leonie was amazing. I was so ashamed and worried at the situation I had got myself in to. She was calm and reassuring, and sorted everything out, even when I got more stressed. A bit early to tell, but the relief of being on the right path to sort stuff out is priceless.”
“Leonie and Mimi helped me resolve my debt issues and I was giving all the information I needed to decide what was best for my needs. I wish I spoke to them years earlier. I recommend ADVICE CENTRE GROUP to anyone going through debt crisis, dont bury your head in the sand like i did, talk to them now”
“I have nothing but praise for the help that you gave me I wasn’t judge the help I was given as made my life easier and I can go to bed and sleep without worrying how I get through week by week and day by day the service was fantastic and nothing was to much trouble things were explained in my terms if I didn’t understand and I felt at ease I cannot thank you enough for giving me peace of mind and I can go about life without worrying I Thankyou so much and I would 100% advice anyone struggling to contact you professional service given at all times”
“I am over the moon with the service I have received from this company. I left a message to get a call back when I found myself in a hole I couldn't get myself out of. I was instantly called back and reassured about my situation, from the first phone call I was told a lady called Alex was going to call the next morning to go through my options and she called me promptly. Alex was fantastic with me whilst we went through the ins and outs of EVERY option. After over an hour on the phone with her we had come to a conclusion for my situation. I am now on my way to being debt free with an affordable option of paying off ALL of my debts. I can't thank Alex enough for being so patient and understanding of my situation and not judging me for it too! She's been great.”
