Zara Reviews

2.6 Rating 1,011 Reviews

40 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

Location:

53-54 Long Acre
London
WC2E 9JR

How do I contact Zara?

Helpful Report

(3 weeks ago)

You can contact Zara by Live Chat and Telephone.

Helpful Report

(3 weeks ago)

63.89%

Industry Average

“ The manager, Asim, in the Brompton store in Knightsbridge provided me with an exemplary service. He gave brilliant customer service and offered a relaxing and pleasurable shopping experience. A great performance from this Zara store manager. ”

- Gazalla Safiullah

“ Zara clothing is great quality and priced well. Their return policy is very fair and when you have a problem there are live people to assist you. I think considering cost, style and customer service Zara is an excellent vendor. ”

- Nancy

“ This may seem like standard service from a Zara staff member, but there was something really impressive about this particular staff member, she was very upbeat and nothing was too much trouble to help me with and most of all it was obvious she had a lot of drive and purpose within the job she was doing. ”

- Rachael

Zara Reviews

Location:

Customer Service - Average