“While the product is ok , it was not tagged with the brands label. Which makes me doubt if it’s a new piece or a used piece. Doubtful I would order again”
“Quick delivery of online demanded items is highly appreciated. However, product specifications on web portal are usually incomplete i.e made by country and inconsistent to those tagged on received items. This shortfall needs to be properly addressed in future to keep good repute of Zasimo.”
“I was really skeptical placing order but I am very happy that I went for it. The stuff they sell is genuine- good quality and all. The only thing that threw me off was the sizing but its on me. Delivery was on time, in fact, my order arrived earlier than expected.
Would order again.”
“I have made a lot of purchases from your online shop & its the second time it happened that articles out of stock are displayed and emails and messages of confirmation are sent too,when you purchase the same article, but then it dawns upon your team that its out of stock! Please keep your website updated and save our precious and your work time.
Regards”
Thank you for constructive feedback, we will use your comments to help continually improve our processes to maximise good customer service. We appreciate your custom and our Head of Operations will be in contact to discuss.
Thank you for your feedback! We are currently reviewing and redesigning our size guides to help customers. In terms of the exchange process, our Head of Operations will be in touch to discuss how we can improve in the future
