“I ordered in feb and received it in April so v slow service. At the time of order i was informed that order will arrive in 15-20 days. So it was way more delay than expected thats why not an excellent experience.”
“While the product is ok , it was not tagged with the brands label. Which makes me doubt if it’s a new piece or a used piece. Doubtful I would order again”
“I purchased BURTON Prince of the Wales Black Overcoat Large size from Zasimo but it didn't prove a good experience due to the following reasons:-
1. The size guide mentioned on web page showed chest 40 and collar size 16.5 inches for Large size and order was given accordingly. However, delivery showed chest 42-44 inches for Large size as per the tag attached. Moreover, it was made in Vietnam instead of UK. This anomaly is misleading and needs to be addressed for all ordered items.
2. There was no cover with this overcoat agaist the delivery norms.
Fast delivery of orders is appreciable.”
Thank you for your feedback! We are currently reviewing and redesigning our size guides to help customers. In terms of the exchange process, our Head of Operations will be in touch to discuss how we can improve in the future
