Zavvi Reviews

Name: Zavvi
Address: Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich, Cheshire
Rating: 1.18

1.2 Rating 638 Reviews

4 %

of reviewers recommend Zavvi

1.2

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Zavvi:

With a huge selection of DVDs, Games and Consoles, CDs, Computing and Electronics we have extra choice and extra savings so finding something for you or a loved one has never been easier! What are you waiting for? Come and join us at Zavvi.co.uk!

Visit Website

Phone:

0844 264 0702

Email:

customer.relations@zavvi.com.

Location:

Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich
Cheshire
CW9 7RA

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Crystal Carpenter

Zavvi 1 star review on 17th December 2022

Andy Whyte

Zavvi 1 star review on 28th October 2022

Alex

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my package on the day it was said to arrive it was not damaged, it did take me a week to get a notice that the package was on the way, but I emailed Zavvi and they got back to me in a day or so. Only reason they don’t get 5 stars is bc I didn’t like that it took a week for me to get confirmation after they excepted my money.”

Helpful Report

Posted 4 years ago

“This is the worst place I have ever ordered from. I ordered 5 items from them on the 29th of November. After sending about 10 emails I finally received received my order on the 21st December but was one item short. I doubt very much that I will receive it. The parcel doesn't even come with a delivery note! Don't order from them!”

Helpful Report

Posted 4 years ago

“Love the Steelbooks from Zavvi, always look great, little pricey but in my opinion worth it, only slight issue is postage - often its at the end of the estimated window, and with pre-release orders the past few have arrived a day or two after release.”

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Posted 5 years ago

“Zavvi have some amazing prices on Playstation games. My son is going to be a very happy lad on Christmas Day. I love that Zavvi are associated with Cashback sites and that I can already save so much money on their already reduced prices. The only downside is that I found it a bit of a chore to find an easy way to obtain a VAT invoice.”

Helpful Report

Posted 6 years ago

Zavvi is rated 1.2 based on 638 reviews