Login
Start Free Trial Are you a business? Click Here

Zealandier Tours New Zealand Reviews

4.7 Rating 199 Reviews
91 %
of reviewers recommend Zealandier Tours New Zealand
4.7
Based on 199 reviews
Customer Service
Communication Channels
Email
Read Zealandier Tours New Zealand Reviews
Zealandier Tours New Zealand 5 star review on 28th November 2024
Craig Worsley-Grace
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 29th January 2024
Desiree Meuse
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
12
Anonymous
Anonymous  // 01/01/2019
Great experience! I was traveling by cruise ship so timing was important. The Zealandier staff was professional, timely, and lovely to deal with from booking through returning to port. They handled every detail beautifully. And our tour guide, Jan C. was so informative on the drive, not only about what we could expect, but also about the area. That was a great bonus. Highly recommend!
Helpful Report
Posted 1 year ago
I had a great visiting Hobbiton with Zealander Tours. The driver was fantastic. The experience was amazing. I would highly recommend.
Helpful Report
Posted 1 year ago
The Rotorua Te Puia Geysers, Culture & Kiwis Tour was as advertised. The team at Zealandier were great to deal with, the online booking process was easy and the team assured me that the other group I was booking with would be on the same tour. Rolf was our driver on the day and he was full of knowledge and facts about the area and got us back to the ship on time with no concerns. Wouldn't hesitate to book with Zealandier again.
Helpful Report
Posted 1 year ago
We did the Hobbiton tour with Zealandier from the Royal Princess at Tauranga in December and we could not recommend or speak highly enough of Kerry and the Zealandier group. Everything was so smoothly run, enjoyable and worry free. Their guarantee to get you back to the Ship on time was fantastic. Will not hesitate to recommend Zealandier Tours to anyone travelling to NZ nor will we go elsewhere when we return. Thanks for an amazing and unforgettable experience!
Helpful Report
Posted 1 year ago
I was very impressed with my tour to Hobbiton,have been trying to go for several years, your driver was great,very informative on our trip in bus.would certainly go with your tours again.Dorothy.
Helpful Report
Posted 1 year ago
Strange that you asked for a review of a Rotorua shore excursion tour (we booked) that has not taken place yet - it is for 20 Jan. this year. Please ignore the star rating.
Helpful Report
Posted 1 year ago
Good tour, but a bit of chaos being picked up at the port, and the tour missed out a number of places on the itenerary ie. mentions "showcase the formal Government Gardens, the iconic historic Bath House, the Art Deco Blue Baths building and Rachel’s Pool". None of these places were visited
Helpful Report
Posted 1 year ago
What a wonderful tour, we enjoyed every minute of it. Would recommend 100%. Sylvie C from Quebec, Canada
Helpful Report
Posted 1 year ago
Very nice and accommodating.
Helpful Report
Posted 1 year ago
Awesome tour, guide was great, Hobbiton was amazing as always. Thanks team!
Zealandier Tours New Zealand 5 star review on 28th November 2024
Helpful Report
Posted 1 year ago
Excellent internet transaction, looking forward to the experience. Have seen much of NZ but due to circumstances beyond my control have missed Rororua.
Helpful Report
Posted 1 year ago
I appreciate being able to use an International Money Transfer for making payments although the confirmation isn’t automatic it works.
Helpful Report
Posted 1 year ago
I have been extremely impressed with response to my email requests for booking of a tour to Hobbiton while visiting Tauranga, New Zealand while aboard a cruise ship in February 2025. The process was very easy to book and any questions that I had were answered almost immediately. Jan was an absolute professional! I look forward to meeting Jan on the day of the tour to personally say Thank You! I am looking forward to this tour as we are "Lord of the Rings" fans!
Helpful Report
Posted 1 year ago
We had to cancel the booking as my family decided that they didn’t want to go. This was unfortunately right after I made the booking. When I informed that I had to cancel the email the return email wasn’t very pleasant at all
Helpful Report
Posted 1 year ago
Easy to contact and book. Quick response to questions. Looking forward to my trip.
Helpful Report
Posted 1 year ago
Easy to book, good value, I had a query that I emailed in to Zealandier, they responded promptly despite the time difference between the UK and New Zealand. They were very helpful, can't wait to get there and go on the tour!
Helpful Report
Posted 1 year ago
We haven't taken the tour yet. However, the online customer service personnel were extremely helpful, courteous, pleasant and efficient! We are excited and looking forward to the wonderful Lord of the Rings Hobbiton-Beyond the door tour from port of Tauranga off Celebrity Edge 11/11/24. With great appreciation, Thank you so kindly🤗😁
Helpful Report
Posted 1 year ago
Zealandier Tours are the Perfect match to your cruise stop in Tauranga, NZ. Friendly, personable guide provides information as a small group of passengers travel safely from Tauranga to Rotarua. Bottled water is avaialable at no extra charge. Generous time is provided to see all points of interest and more than planned if weather, traffic and time allow. No worries about making it back in time for cruise departure! Yes, you could rent a car and drive yourself to Rotorua, BUT it will never be as stress-free and memorable as having a knowledgable Zealandier Tour driver/guide.
Helpful Report
Posted 1 year ago
On April 5, 2024, I went online and requested a tour in Tauranga in October of this year, 2024. I received an email stating that the order was pending and I would receive a reply within 48 hours. On April 10, I sent a follow up email asking about the status of my request as I had not received a reply. Finally on April 16, I sent an email to cancel the tour request. Still no reply. Then, awhile after, I received an email from Zealandier to make my payment for the tour! If payment wasn't made within 48 hours (I think that was the timeframe), the tour request would be canceled. Needless to say I didn't make the payment. No response or customer service from this tour operator. I will not use them again.
Helpful Report
Posted 1 year ago
Hi, thankyou for posting this for all to see and hopefully my reply will asssit others who may have a similar problem. I can see that your booking was approved and we sent multiple answers to your email address but did not receive a response back from you. I suspect our emails were going into your Spam folder. We do warn about this - as alot of you have very stringent security around your emails and because we have a huge amount of emails due to being exceptionally busy over the cruise season - the volume we send out in replies to customers is sometimes critiqued as Spam. We urge everybody to check their Spam folder - or pick up the phone and call us if you have not heard back within 48hrs of sending an email. I am sorry this happened to you. Jan Davies Company Owner
Posted 1 year ago
We had a wonderful experience traveling to the glow worm caves. It was my 40th birthday and it was great surprise that we had the entire tour to ourselves. Our driver was absolutely wonderful! He had so much culture and history to share. After our original dinner plans had to be changed the owner was so sweet and found an awesome local restaurant to make us reservations for. It was truly a wonderful birthday and couldn’t have asked for better day!
Helpful Report
Posted 1 year ago
Zealandier Tours New Zealand is rated 4.7 based on 199 reviews