Zealandier Tours New Zealand Reviews

4.7 Rating 159 Reviews
94 %
of reviewers recommend Zealandier Tours New Zealand
4.7
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Zealandier Tours New Zealand Reviews
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 29th January 2024
Desiree Meuse
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
11
Anonymous
Anonymous  // 01/01/2019
Initial tour was cancelled due to shortage of numbers. Advised to join a different tour & the day was very rushed. Taken to a place that wasn’t open to visitors due to maintenance (known to tour), which only gave the opportunity to take some photos in front of the building ? This impacted on the next stop where extra time to explore could have happened. Lunch option was horrible. Taking us to a local shopping centre with very limited selection. Again this was for ease because of time restraints.
Helpful Report
Posted 1 month ago
The small group tour was 29 people which was too large for our guide to manage. The weather did not cooperate and in spite of our guide’s attempt to reorganize the tour, it was a disappointing experience for us. In Te Puia we were scheduled to have a guide take us through the various sites but they were understaffed and we ended up with a guide for only some areas. We did see the geysers and stopped at the side of the road to see a kiwi orchard which was interesting but underwhelming. The tour was overpriced for the experience we received.
Helpful Report
Posted 1 year ago
We booked this tour as a last-minute replacement of a similar tour that was canceled. This tour was also canceled due to weather and not being able to access the port, we were told we would receive a full refund, however, over a week later we are still waiting.
Helpful Report
Posted 1 year ago
Booked & paid for a trip to Hobbiton. Took a week to get back to me to say I could go but a longer journey through sulphur springs, As I'm allergic to sulphur I asked again for my original trip, basically said only 2nd trip was available. I asked for a refund after another 2 weeks received refund, less than I paid. Not happy
Helpful Report
Posted 3 years ago
Hi Jenny, I am really sorry to read that you were unhappy with our services - I have looked into this for you today and yes we did book out simultaneoulsly overnight when you placed your booking for Hobbiton Movie Set. - sadly bookings can be made simultaneously overnight . Bookings are always heavy from the Ovation of the Seas as it has such a large capacity of passengers. I have just checked on your refund and I find you were refunded in FULL for this excursion so am not sure why you feel you received less. You paid $165.00 NZ and we refunded the exact same amount back to your credit card. You also booked a Dunedin shore excursion with us which you did partake of and this tour was more expensive than the Hobbiton one so maybe you are confused about which excursion cost how much. But I can reassure you did receive refund in full. Thankyou for taking the time to post this message and I sincerely hope you enjoyed your Dunedin excursion. Jan Davies Owner
Posted 3 years ago
Disappointed with waiting over an hour for the tour to leave because of late passengers. So many stops on winding road to Christchurch that we only got one hour free in Christchurch before we had to leave. Did not get the lunch break that was part of itinerary. All day trip for only one hour in the Botanical Gardens. No time to walk to the damaged church at center of city, just cruised by it in the van.
Helpful Report
Posted 3 years ago
Zealandier Tours New Zealand is rated 4.7 based on 159 reviews