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Zealandier Tours New Zealand Reviews

4.7 Rating 173 Reviews
93 %
of reviewers recommend Zealandier Tours New Zealand
4.7
Based on 173 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Zealandier Tours New Zealand Reviews
Zealandier Tours New Zealand 5 star review on 28th November 2024
Craig Worsley-Grace
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 29th January 2024
Desiree Meuse
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
12
Anonymous
Anonymous  // 01/01/2019
Good tour, but a bit of chaos being picked up at the port, and the tour missed out a number of places on the itenerary ie. mentions "showcase the formal Government Gardens, the iconic historic Bath House, the Art Deco Blue Baths building and Rachel’s Pool". None of these places were visited
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Posted 1 week ago
What a wonderful tour, we enjoyed every minute of it. Would recommend 100%. Sylvie C from Quebec, Canada
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Posted 1 week ago
Very nice and accommodating.
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Posted 1 week ago
Awesome tour, guide was great, Hobbiton was amazing as always. Thanks team!
Zealandier Tours New Zealand 5 star review on 28th November 2024
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Posted 1 week ago
Excellent internet transaction, looking forward to the experience. Have seen much of NZ but due to circumstances beyond my control have missed Rororua.
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Posted 1 month ago
I appreciate being able to use an International Money Transfer for making payments although the confirmation isn’t automatic it works.
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Posted 2 months ago
I have been extremely impressed with response to my email requests for booking of a tour to Hobbiton while visiting Tauranga, New Zealand while aboard a cruise ship in February 2025. The process was very easy to book and any questions that I had were answered almost immediately. Jan was an absolute professional! I look forward to meeting Jan on the day of the tour to personally say Thank You! I am looking forward to this tour as we are "Lord of the Rings" fans!
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Posted 2 months ago
We had to cancel the booking as my family decided that they didn’t want to go. This was unfortunately right after I made the booking. When I informed that I had to cancel the email the return email wasn’t very pleasant at all
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Posted 2 months ago
Easy to contact and book. Quick response to questions. Looking forward to my trip.
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Posted 3 months ago
Easy to book, good value, I had a query that I emailed in to Zealandier, they responded promptly despite the time difference between the UK and New Zealand. They were very helpful, can't wait to get there and go on the tour!
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Posted 3 months ago
We haven't taken the tour yet. However, the online customer service personnel were extremely helpful, courteous, pleasant and efficient! We are excited and looking forward to the wonderful Lord of the Rings Hobbiton-Beyond the door tour from port of Tauranga off Celebrity Edge 11/11/24. With great appreciation, Thank you so kindly🤗😁
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Posted 4 months ago
Zealandier Tours are the Perfect match to your cruise stop in Tauranga, NZ. Friendly, personable guide provides information as a small group of passengers travel safely from Tauranga to Rotarua. Bottled water is avaialable at no extra charge. Generous time is provided to see all points of interest and more than planned if weather, traffic and time allow. No worries about making it back in time for cruise departure! Yes, you could rent a car and drive yourself to Rotorua, BUT it will never be as stress-free and memorable as having a knowledgable Zealandier Tour driver/guide.
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Posted 6 months ago
On April 5, 2024, I went online and requested a tour in Tauranga in October of this year, 2024. I received an email stating that the order was pending and I would receive a reply within 48 hours. On April 10, I sent a follow up email asking about the status of my request as I had not received a reply. Finally on April 16, I sent an email to cancel the tour request. Still no reply. Then, awhile after, I received an email from Zealandier to make my payment for the tour! If payment wasn't made within 48 hours (I think that was the timeframe), the tour request would be canceled. Needless to say I didn't make the payment. No response or customer service from this tour operator. I will not use them again.
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Posted 7 months ago
Hi, thankyou for posting this for all to see and hopefully my reply will asssit others who may have a similar problem. I can see that your booking was approved and we sent multiple answers to your email address but did not receive a response back from you. I suspect our emails were going into your Spam folder. We do warn about this - as alot of you have very stringent security around your emails and because we have a huge amount of emails due to being exceptionally busy over the cruise season - the volume we send out in replies to customers is sometimes critiqued as Spam. We urge everybody to check their Spam folder - or pick up the phone and call us if you have not heard back within 48hrs of sending an email. I am sorry this happened to you. Jan Davies Company Owner
Posted 3 months ago
We had a wonderful experience traveling to the glow worm caves. It was my 40th birthday and it was great surprise that we had the entire tour to ourselves. Our driver was absolutely wonderful! He had so much culture and history to share. After our original dinner plans had to be changed the owner was so sweet and found an awesome local restaurant to make us reservations for. It was truly a wonderful birthday and couldn’t have asked for better day!
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Posted 7 months ago
Very good informative tour. Ken the driver brilliant and also the Maori guide.
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Posted 7 months ago
Embarking on the Zealandier Hobbiton Day Tour was a journey straight out of a Tolkien novel, where every step was laden with wonder and enchantment. From the moment we set foot on the lush green landscapes of New Zealand, our guide, a true aficionado of all things Middle-earth, made sure our experience was nothing short of magical. The highlight of the tour was undoubtedly our guide's infectious enthusiasm and deep knowledge of not just the Hobbiton set itself, but also of New Zealand's rich history, landscape, and culinary delights. With every anecdote and insight, they painted a vivid picture of how the stunning landscapes of New Zealand came to be featured in one of the most beloved cinematic franchises of all time. But it wasn't just about the cinematic magic; our guide went above and beyond to showcase the natural beauty of New Zealand, pointing out native flora and fauna and regaling us with tales of the country's indigenous culture and history. Their passion for the land was palpable, and it truly enhanced our appreciation for the breathtaking scenery surrounding us. What truly set this tour apart, however, was the emphasis on New Zealand's culinary delights. From sampling traditional Kiwi cuisine to indulging in Hobbit-inspired fare, our taste buds were treated to a delightful array of flavors, each dish accompanied by fascinating stories of its origin and significance in New Zealand culture. But perhaps the most memorable aspect of the tour was the warmth and friendliness of our guide. Their genuine care for each member of the group, coupled with their infectious enthusiasm, created an atmosphere of camaraderie and joy that made the experience truly unforgettable. In conclusion, the Zealandier Hobbiton Day Tour is a must-do for any fan of The Lord of the Rings or anyone simply seeking an immersive and enchanting journey through the stunning landscapes of New Zealand. With a knowledgeable and friendly guide leading the way, you're guaranteed an experience that will leave you spellbound long after the tour ends.
Zealandier Tours New Zealand 5 star review on 28th March 2024 Zealandier Tours New Zealand 5 star review on 28th March 2024 Zealandier Tours New Zealand 5 star review on 28th March 2024
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Posted 8 months ago
We really enjoyed this tour despite the rain. Our driver, Rolf was very friendly and knowledgeable and made us feel welcome. This tour was also good value for money.
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Posted 8 months ago
Well done! Easy processing. People are friendly and helpful. I recommend using them.
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Posted 8 months ago
Well organized tour, a little bit cheaper than book from cruise. No worry about the port cancel or miss the cruise . The tour company have everything arranged it is a worry free trip recommend
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Posted 8 months ago
Initial tour was cancelled due to shortage of numbers. Advised to join a different tour & the day was very rushed. Taken to a place that wasn’t open to visitors due to maintenance (known to tour), which only gave the opportunity to take some photos in front of the building ? This impacted on the next stop where extra time to explore could have happened. Lunch option was horrible. Taking us to a local shopping centre with very limited selection. Again this was for ease because of time restraints.
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Posted 8 months ago
Zealandier Tours New Zealand is rated 4.7 based on 173 reviews