Zignig Packaging Reviews

4.6 Rating 30 Reviews
90 %
of reviewers recommend Zignig Packaging
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Phone:

01793882881

Email:

sales@zignig.co.uk

Location:

Unit 32,Grange Lane Industrial Estate,
Barnsley
S71 5AS

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Anonymous
Anonymous  // 01/01/2019
We don't get what we ordered. Website is misleading so when we ordered our usual size of printer label as listed, we received a different size. We've used Zignig for most of our stationery supplies for many years but things have gone down hill over the last year or so. Now we are forced to find an alternative source for the printer labels in question which incidentally is the most common size available.
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Posted 7 years ago
Zinging were once outstanding, and we have been using them for nearly 10 years - however, service has slipped badly and customer service does not exist. Received my latest order and it was short - sent an email which was ignored, called their office and the phone rings off the hook. Have called 5 times, and sent 2 emails and still the matter is not sorted over 8 working days later. When it works it works perfectly, yet when it goes wrong it is very very problematic. Advice, use PayPal or credit card cause at least then you will have the ability to get funds put on hold and then they may actually speak to you rather than ignore you. A real shame Zignig as you need to treat your customers with respect or lose them!
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Posted 7 years ago
After shopping with Zignig for about 10 years and recommending them to others, I have to leave negative feedback. In summary, not all items are actually in stock, resulting in long delays; they do not reply to any emails, are hard to get on the phone, and there is very poor communication on order progress. My last order took over 2 weeks to be fulfilled. Consequently I can no longer recommend Zignig. I placed an order on 28 November. I received part of my order on 30 November with no explanation as to why the order was incomplete. I emailed Zignig on 30th November, 6th December and 11th December asking for an order update, and I did not get ANY replies. After posting a message on the Zignig Facebook page I did get one phone call saying they were still out of stock of some items and was promised an update. It never happened. I finally received the remainder of my order out of the blue (luckily I was in) on 14th December, two weeks after placing my order. Zignig I was relying on you to supply my business stationary. You let me down and it hurt my business.
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Posted 7 years ago
Zignig Packaging is rated 4.6 based on 30 reviews