Zipcar Reviews

4.00 Rating 2 Reviews
50% of reviewers recommend Zipcar
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Avg Email Response Time
9 minutes
"Great service, easy to use"
Helpful Report
Posted 2 months ago
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"Excellent distribution of cars around London - we have six or seven within a half mile of our door - and the cars themselves are well maintained. However, since we have been members (10 years or so) we have seen a progressive drop in service support. And you need service support quickly when things go wrong, e.g. the car you booked isn't where it should be and you are up against a deadline. They need to invest!"
Helpful Report
Posted 1 year ago
Zipcar is rated 4.00 based on 2 reviews