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Zomato Reviews

2.8 Rating 16 Reviews
44 %
of reviewers recommend Zomato
2.8
Based on 16 reviews
Customer Service
Avg Email Response Time
5 minutes
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Anonymous
Anonymous  // 01/01/2019
It's a good thing investing with Zozozon but there are unreal Zozozon brokers they stole a lot from me 4months ago my grand mom has refer me to to file a compliant to '' wikihelpdesks@ gmail . com '' for a successful recovery i hope am doing the right thing. i hope i get a respond here.
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Posted 3 months ago
Ordered on priority basis and paid extra but didn't receive the order for 2 hours. Zomato is fit for only exploitation not provide service
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Posted 7 months ago
Worst product support, they tell lies to just close calls. Item was not delivered still I paid amount and no support to help. Restaurant also not picking call.
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Posted 2 years ago
Regarding order# 2991399972 I ordered from a restaurant using their app and when I gave the order the app happily showed me that my order is accepted and will take 50 minutes to deliver and there are 3 riders in the area and anyone of them would pick my order. Then it shows me that a Mr Aftab has my order and will deliver it soon. After 35 minutes they send me a message that my order is cancelled because they cannot find a rider to deliver my food?? How can we believe what you guys report? And the refund will take 2-5 working days. So you take the money from us dont deliver our order and then give us our money after 2-5 working days?
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Posted 3 years ago
Your agent takes about 15 min to fix an issue raised ,reoating same questions when the answer is already been shared,her name is Rani. She says she's facing an issue due to bad weather lol 😂 I stay in Bangalore too.
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Posted 3 years ago
Nice delivery company, always on time and doesn't matter where you are they always will deliver your order
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Posted 3 years ago
Zamato customer care number 6290921581
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Posted 4 years ago
Say no Food is not good through Zomato. I tried many items from many different restaurants. If you order via Zomato you will wommit all the food you have eaten. Served by worst quality restaurants. For god sake don’t order here. Mere waste of your money.
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Posted 4 years ago
Zomato customer care number:-9851293621//7029502961 Zomato Orders delivery customer care number:-9851293621//7029502961 Zomato customer care number:-9851293621//7029502961 Zomato Orders delivery customer care number:-9851293621//7029502961 Zomato customer care number:-9851293621//7029502961 Zomato Orders delivery customer care number:-9851293621//7029502961 Zomato customer care number:-9851293621//7029502961 Zomato Orders delivery customer care number:-9851293621//7029502961 Zomato customer care number:-9851293621//7029502961 Zomato Orders delivery customer care number:-9851293621//7029502961
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Posted 4 years ago
Very poor customer services!.. They lack proper communication with the customers whenever an issue occurs!..and the offers they provide are kind off fraudulent..although they say 50% off but only provides 20Aed off!..
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Posted 4 years ago
Good evening Zomato, On today( 22-03-2019) I ordered a banana smoothie and Regular Fruit Sundae Salad With order no-#1252575709 and Valet(food delivery boy) not only wore his code of conduct dress but also not delivered food to me but my Zomato app was showing the food is delivered to you but actually i hadn't my food and when i talked to one of the chat process agent connected us on one line he argued to me also that i was lying i have a food history with the Zomato but never experiend this kind of service from any of the delivery boy but this was very bad experience of mine with valet(Delivery boy) I hope you will take action against that delivery boy with order no--#1252575709 he is affecting your goodwill of your company and ialso affected by this incident hope you will fired that delivery boy from further this kind of service will happen that might affect your goodwill Regards Loyal Customer to Zomato Sahil Kumar
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Posted 5 years ago
Zomato-First bad experience was when the delivery never arrived, second bad experience was when they took more than two and a half hours for delivery and i had to cancel my order because of this.
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Posted 5 years ago
Dear we as customers cannot afford multiple mistakes from you in a single order. We are not free to keep chatting and begging for refunds. You are luring customers with credits and coupon but at the same time cheating by not giving opportunity to apply the same.
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Posted 6 years ago
Really helpful staff and friendly. Always happy to make a sandwich freshly.
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Posted 6 years ago
Award winning takeaway Indian food. Absolutely delicious and delivery is always on time. Excellent service.
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Posted 6 years ago
Quality food, freshly made sandwiches on a choice of breads with superb ingredients. Brilliant coffee
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Posted 7 years ago
Zomato is rated 2.8 based on 16 reviews