Would not recommend buying their machine refurbished. I heard great things about the machine but am unable to test for myself because I got the refurbished one and it came missing over 3 parts and was dirty and broken. All of the inside parts (brewer group, dust tray, and coffee waste container) were completely missing. On top of that, the milk tubes that came were both broken and sticky/dusty. I messaged customer service about the parts with no response. Will not be ordering any refurbished machines again.
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