“Joining Club 99 for just $5 was totally worth it. The membership gave me access to exclusive discounts, “club prices” on a wide range of products, and early access to promotions. I’ve already saved more than the join fee on my first purchase alone. Great value for anyone who shops regularly!”
“The staff were super friendly and helped out a lot once I had my bike.
If the bike is out of stock or you’re looking for a particular size, there need to be more options for the customer. I think it is a bit rough to charge the customer a transfer fee from one store to another—I think it was roughly $160—when I can purchase it online myself and get it delivered to that store for free.
I purchased a BMC Urs 2, which is a great bike. It was a display bike from over east. I personally think that if you are purchasing a display bike, the store needs to make sure the bike looks brand new when it is handed over to the customer.
When I picked up my bike, all the ties had dirt on them. The chain and cassette also had particles of sand. Would a good wipe-down have been too much to ask.
The staff were very accommodating to my needs. I don’t think a customer should have to ask for this.
I know this sounds negative, but once I received my bike, it was a good experience.
Cheers to the team at 99 Bikes O’Connor, WA.”
