Hey Claudia. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Brittany. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I placed this order June 7 and never received the items. I called emailed and no response! I wanted this item as a father’s gift for my husband. Very disappointed will not order from this company again.”
HI Tiffany. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I ordered a decanter and glass set June 15th and the order still on the 22nd of July has not been delivered. I have also not been refunded. The product looked beautiful and it was supposed to be a birthday present so it’s a shame...”
Hey Hanna. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Karen, I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“My order took forever to arrive, I ordered June 2nd and received my product July 17th. When I received the set, one of the glasses were broken. I dont know if Ill get any resolution”
HI Kimberly. I apologize for the condition in which your order arrived. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“The product was suppose to arrive in 6-8 business days, but it took two months to receive the Decanter set that arrived shattered in pieces. I called customer service and was able to get a full refund.”
Hi Tamek. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“It’s been over a month I’ve placed my order still no sign of it arriving. I have a tracking number that gives me no real info. If I’m not going to get my order please just cancel it”
Hi Mane. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
