“The product arrived with the front mesh dented and the door warped. I managed to push the dent out and reform the door such that it was ok. If it was easy to return the damaged product i would have, but rthe returns process is complex.”
Thank you for your feedback, Pete, it is very important to us. We are sorry to hear that your product arrived damaged. Our returns procedure for damaged products is very simple. The customer contacts our Customer Service Team and a collection is arranged and a replacement sent out. We are happy to hear that you managed to fix the damaged part and apologise for any inconvenience that was caused.
Thank you for your feedback. It is very important to us.
A member of our customer service team will contact you directly to offer advise and help resolve it.
“We purchased the heater to fill in when the heating was off on really cold days and nights and its not let us down, it warms a room up in no time also looks attractive and not out of place in a modern home.”
Thank you for the fantastic feedback, Stephen! We're thrilled to hear that the Blue Belle Chic 4.2kW Portable Gas Cabinet Heater is doing such a great job keeping your space warm and looking stylish. If you have any other thoughts or need assistance, feel free to reach out!
Thank you so much for the wonderful review, Gaynor! We're delighted to hear that you're enjoying your Blue Flame Portable Gas Cabinet Heater and that it’s keeping you warm and cozy. If you have any questions or need further assistance, feel free to reach out anytime!
“Bought for power cuts up here in the North and couldn't have made a better choice. The heater is very efficient and simple to use also gets very hot. It is well made and looks attractive too!”
Thank you for the fantastic review, Margaret! We’re thrilled to hear that the Blue Belle Chic 4.2kW Portable Gas Cabinet Heater is meeting your needs during power cuts. It’s great to know you find it efficient, simple to use, and attractive. If you have any further feedback or need assistance, don’t hesitate to reach out!
Thank you for your amazing review, Andrew! We're thrilled to hear that you find our Blue Flame Portable Gas Cabinet Heater to be far superior to old-style heaters. It’s great to know you’re enjoying the benefits of modern heating technology. If you have any questions or need assistance, feel free to reach out!
“Easy to set up and light. My room is 15 ft by 12 ft and this lovely heater warms it up quickly. I am very pleased with this heater and would recommend it to you.”
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.
