“The band itself is great. However, the pins were not long enough to stay in even though the band width is perfect. So I had to break the pins out of yours and replace with old pins I had. This was not a great thing considering you have that handle on the pin, which otherwise, would have been a cool feature. Now I made holes in order to get them out.”
Thank you for being a customer of Barton Watch Bands. We're sorry that you've had issues with your product. We make every effort to improve our products based on customer responses like yours.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
If you have any further concerns or need a replacement, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“This is the perfect leather band. The brown color is exactly what I expected and it has a great worn leather look. It's very comfortable and really brings out the color of the watch dial.”
Thank you for your feedback, Colwyn.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“This strap really makes my Omega more dressy and it pairs really well with the colour of my blue face. I cant wait to wear in the strap so it becomes a part of me. Im so happy with the texture and the feel of the leather.”
