“Great watch roll for storing your watches. Love how it becomes softer with time. Starts to get a little cozy for watches over 42mm. Barton was awesome and sent me another watch roll after I gave feedback about my second roll which had the strap oriented differently from my original Barton watch roll. See photo for detail; the bottom khaki roll is my first roll and the top is the second roll. I prefer the way the leather band wraps around the khaki roll with the finished leather side facing outside whereas the top darker watch roll has the band facing out on the unfinished side when wrapped. A minor detail I know, but worth mentioning. Oddly enough, the replacement watch roll also had the same (wrong) orientation. Thanks Barton for your customer service.”
“Love the roll, but takes a little bit to break in. I use it to store my watches instead of a case. Have bought two of them, but with my last one, the leather strap was put on reversed so when you wrap it around the roll, the unfinished leather side is facing out. I prefer the finished leather side facing out as it is listed on their website. My first watch roll was correct though. Minor and doesn't affect the functionality, but thought I would mention. Thanks!”
Thank you for being a Barton Watch Band customer. We're sorry that you haven't received your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
Please email our support team again at info@bartonwatchbands.com so we can resolve this issue.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
