“I own 11 chronograph watches the pockets are too small mechanical chronograph watches need larger pockets great concept need larger pockets. Regards Ray.”
Thank you for being a Barton Watch Band customer. We're sorry your product was not quite what you needed. We strive for customer satisfaction and value your feedback to help us improve our process. Sounds like we need larger pockets.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“Ordered 3 weeks ago, qnd no shipment. Tracking number privided provides no informati9n. I have attempted to get updates from Customer Service, but they tell me nothing. I still want to roll...but don't know what to do here. Help!”
Thank you for being a Barton Watch Band customer. We're sorry you never received your order. Shipping is out of our control which means that sometimes this causes regrettable delays in delivery times, even lost orders. We certainly need to resolve this situation. We strive for customer satisfaction and value your feedback to help us improve our process.
If this issue remains unresolved, please email our support team at info@bartonwatchbands.com. For a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Bands Team
“I bought this watch roll to be an attractive and efficient way to keep my watches from banging around in a dresser drawer with other objects. It's designed to protect the five watches one can store in it from any outside objects and from each other. The watch roll is very well made and achieves its purpose with flair. I've very happy with this purchase.”
“This watch roll is perfect for traveling and is very well made. All of my watches are 38 to 42mm and they fit perfectly. Thicker watches larger than 42mm will be a tight fit. As with all products I have purchased from Barton, I highly recommend this watch roll.”
“The pockets of this watch roll are too small to accept my chronograph watches. Even though the roll is advertised as holding larger watches, the chronographs (40 mm, 41 mm, 42 mm) don't fit unless inserted forcibly--at which point the roll no longer rolls shut. Also, the leather strap is riveted on backwards, such that the unfinished side of the strap faces outwards. I consider that an "unforced error." I am returning my purchase and requesting a refund.”
Thank you for your feedback.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
