“I've ordered these biscuits before and they always taste delicious. This Christmas pudding looks just as in the picture but, as it's a present, it hasn't been tasted yet, hence the four stars. I would recommend.”
Hi Jean,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we hope it was enjoyed once received.
Thank you and Kindest Regards, Biscuiteers x
“I’ve ordered from biscuiteers before but I was really surprised by how small this biscuit was. I essentially paid, with delivery, £27 for two quite small iced biscuits. I was disappointed when they arrived and I saw them. It’s my fault for not checking the measurements, but it has put me off.”
Hi, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality.
Many thanks and kind regards, Biscuiteers x
“There was no notice of when the order would be dispatched or delivered. I have sent another order through PayPal and heard nothing at all. I’m sure the biscuits will be lovely,,.communication needs to be a bit better.”
