personalised birthday boy letterbox biscuit Reviews

4.7 Rating 214 Reviews

The design
"Happy birthday to you, happy birthday to you, this cake is a biscuit, hand-iced for you". Every biscuit is unique and personalised with your message.
Recommended for...
- Difficult to buy for Dads
- Birthday boys with a sweet tooth
Gifting information
- Single hand-iced biscuit- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our chocolate biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our chocolate bake uses rich cocoa powder to give a luxurious, chocolatey taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Simonetta Parravicini

Verified Reviewer

“Dolce sorpresa, un ricordo gradito”

Helpful Report

Posted 3 years ago

Lesley McColgan

Verified Reviewer

“I wouldn’t know I haven’t received it yet!”

Helpful Report

Posted 3 years ago

Hi Lesley, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

“Order arrived a day late after the birthday despite saying it would be delivered on time”

Helpful Report

Posted 3 years ago

Hi, I am so sorry for the delay in delivery from royal mail. Unfortunately, Royal Mail are experiencing a high amount of parcels that they are having to deliver and pass through the system and are working with reduced staffing, which is causing a few delays. This can be longer during peak periods such as Lockdowns or Christmas. Again, I’m very sorry for the delay and any inconvenience caused. Warm Regards , Biscuiteers x

Posted 3 years ago

Simonetta Parravicini

Verified Reviewer

“Dolce sorpresa, un ricordo gradito”

Helpful Report

Posted 3 years ago

“I have yet to receive the biscuit which was due to delivered on 10th Nov for my sons birthday or 11th. It was going to be his treat to take to school. So I was bitterly disappointed when only did it not arrive on 10th but also not on 11th. We will wait and see if it arrives today but it is pretty much surplus to requirements now! Not good Biscuiteers! You have let me down!”

Helpful Report

Posted 3 years ago

Hi Emma, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

Ros Ford-Gunningham

Verified Reviewer

“Joyously received - always a lovely surprise!”

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Posted 3 years ago

Carolyn Fellowes

Verified Reviewer

“I was so excited when I discovered this site. Brilliant gift, although rather on the pricey side. After reading all the comments, I went ahead and ordered for November 6th. Didn’t arrive until Monday 9th. Just too late and spoilt the surprise.”

Helpful Report

Posted 3 years ago

Hey Carolyn, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience. A member of our team will be in contact with you to resolve this. Biscuiteers xx

Posted 3 years ago

“Arrived early on the correct day and the 90 year old it was sent to was delighted.”

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Posted 3 years ago