personalised birthday boy letterbox biscuit Reviews

4.7 Rating 214 Reviews

The design
"Happy birthday to you, happy birthday to you, this cake is a biscuit, hand-iced for you". Every biscuit is unique and personalised with your message.
Recommended for...
- Difficult to buy for Dads
- Birthday boys with a sweet tooth
Gifting information
- Single hand-iced biscuit- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our chocolate biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our chocolate bake uses rich cocoa powder to give a luxurious, chocolatey taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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“Very disappointed. This was bought as part of a 70th birthday celebration but despite being ordered in very good time and requesting a specific date for delivery, it arrived the day after the event. When I phoned to ask where it was, I was told I should have ordered it for the day before the birthday to allow for possible delays - why isn’t this information on the order page? Anyway, as far as i’m concerned a birthday biscuit needs to arrive on the day, neither a day early nor a day late are any good at all. A poor service.”

Helpful Report

Posted 3 years ago

Hi Ann, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Very disappointed that it didn’t arrive on my grandson’s birthday but a day late - would have arranged for earlier delivery if website had made it more apparent that only 95 per cent arrive on time”

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Posted 3 years ago

Hey Susan, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience. A member of our team will be in contact with you to resolve this. Biscuiteers xx

Posted 3 years ago

“Sent it to my son and he was so impressed with biscuit. Would recommend to friends”

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Posted 3 years ago

“It was a very well received and unexpected birthday 'card'. Your customer service is superb. Thank you”

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Posted 3 years ago

Hilary Paige

Verified Reviewer

“Brilliantly baked, iced and delivered”

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Posted 3 years ago

“To celebrate my husbands birthday I sent the children a Happy 70th Birthday biscuit each to hold up when we had our Zoom call. Made his day. Thank you.”

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Posted 3 years ago

“great idea beautifully created and so very friendly and helpful when I couldn't get the website to work THANK YOU”

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Posted 3 years ago