thanks letterbox biscuits Reviews

4.6 Rating 101 Reviews

The design
No need to actually say 'thanks', we've spelt it out for you with these adorable little biscuits.
Recommended for...
- Anyone in need of a 'Thanks'
Gifting information
- 6 hand-iced biscuits
- Presented in our famous hand-illustrated gift boxes
- Add a FREE message card at checkout
- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our vanilla biscuits
Our biscuits are our own unique recipe, based upon traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our vanilla bake uses delicious Madagascan vanilla to give a warm, sweet taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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“They are beautifully presented and look too good to eat. A lovely unusual gift”

Helpful Report

Posted 7 years ago

Deanne Winks

Verified Reviewer

“Awful, tasteless and the icing was rock hard. These are tiny - embarrassingly so and I was extremely disappointed. Don't bother! X”

Helpful Report

Posted 7 years ago

“Well down an absolute treat. Much appreciated. Swift delivery, fab customer service.”

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Posted 7 years ago

“Was originally sent the wrong biscuits but this was rectified very efficiently when I contacted them, with correct ones being sent next day delivery. Biscuits themselves are small, but very tasty vanilla flavour with icing on top. I think they make a lovely change when looking to send a simple thank you gift.”

Helpful Report

Posted 7 years ago

“I ordered three thanks cards but one of my friends received a will you be my bridesmaid card instead. This was very embarrassing as have just ended a long relationship and so when she rang me, all excited about my up coming marriage, I had to explain that actually we had broken up. So maybe a double check that what is ordered is sent out might be a good idea.”

Helpful Report

Posted 7 years ago

Hi Liza, Thank you for your review. This is really disappointing to hear, I have raised the issue with our production team so we can gain some understanding as to how this has happened. We would really like to make this up to you. Our customer service executive will be in touch with you today via email. The Biscuiteers

Posted 7 years ago

Harriet Wilson

Verified Reviewer

“Too small looks bigger and they drop it through you letter box so one of mine was broken”

Helpful Report

Posted 7 years ago

Hi Harriet, Thank you for your review. I am very sorry to hear your biscuit card arrived broken, we have spent a lot of time and effort perfecting our packaging to ensure that breakages are to an absolute minimum. Our customer service executive will be in touch with you to discuss your order further. The Biscuiteers

Posted 7 years ago

Janet Atkinson

Verified Reviewer

“The biscuits were pretty and a nice idea. I was disappointed that they were so small, I felt they were quite expensive maybe a nice box of chocolates would have been better value.”

Helpful Report

Posted 8 years ago

Hi Janet, Thank you for your review. We do try to be as clear as possible with the size of our biscuit cards. Although we cannot give the exact size of the biscuits as there are subtle changes between bakes we do list the biscuit box size in the product information section. The Biscuiteers

Posted 8 years ago

Diarmuid Coghlan

Verified Reviewer

“Very happy with these thank you biscuits, the quality & presentation guaranteed the recipients appreciated them. They went down well!”

Helpful Report

Posted 8 years ago