thanks letterbox biscuits Reviews

4.6 Rating 101 Reviews

The design
No need to actually say 'thanks', we've spelt it out for you with these adorable little biscuits.
Recommended for...
- Anyone in need of a 'Thanks'
Gifting information
- 6 hand-iced biscuits
- Presented in our famous hand-illustrated gift boxes
- Add a FREE message card at checkout
- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our vanilla biscuits
Our biscuits are our own unique recipe, based upon traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our vanilla bake uses delicious Madagascan vanilla to give a warm, sweet taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Helpful Report

Posted 4 years ago

“Great thank you gift that I sent to my friend - she really liked it! Delivery was on time, with regular postal updates and it fit through the letterbox as described!”

Helpful Report

Posted 4 years ago

Catherine Chandler

Verified Reviewer

“The biscuits were, as always, beautiful and delicious. However, I was disappointed as I specifically ordered 'letterbox' biscuits. So that they could just be posted through the letterbox. Unfortunately the recipient wasn't in when the post arrived, and they needed to be signed for. So the recipient had to go our of her way, to collect the package from the Royal Mail sorting office. I only wanted to send a simple thank you in the post, but created a bit more inconvenience for my friend. I appreciate that these special items need careful delivery, but it would be good if Biscuiteers gave the option of First Class post for letterbox biscuits - and they can state that they are not liable if product doesn't arrive, its the chance I am willing to take.”

Helpful Report

Posted 5 years ago

“The biscuits arrived promptly and very well packaged. However they tasted a bit stale as though they hadn’t just been baked. They were also much smaller than I thought. Overall they were just ok.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for taking the time to leave a review. I'm so sorry you were not satisfied with your order. We do try to make it clear on the product page what the size of the biscuits are, so I'm sorry this was not made clear enough to you. We're so sorry to hear that the biscuits tasted stale, this is really unusual to hear and a member of our Biscuit Happiness team will be in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

Lesley Forrester

Verified Reviewer

“Delivered on time. Not sure how big I thought they would be but was a little disappointed that they were quite small.”

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Posted 5 years ago

“Great, they loved it x”

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Posted 5 years ago

“The recipients were totally delighted with ‘Thanks by letterbox’ and they told Me that they inhaled the divine biscuits! Website easy to navigate ane on time delivery I will be ordering again! Thank you”

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Posted 5 years ago

JANETTE PEDERSEN

Verified Reviewer

“I have had no confirmation that it actually arrived either from you or from Crete”

Helpful Report

Posted 5 years ago