“I sent 3 of these to 3 friends. Thus far, 26th December, only 2 have arrived. The recipients are delighted but my friend in Ayr has not yet received hers, despite request to deliver on 21st December. The others were late too, but at least arrived by Xmas.”
Hey,
Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team.
I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience.
Biscuiteers xx
“I sent these to four friends for Christmas. One ‘Christmas Spirits’, One ‘Christmas Globe’ and two ‘Christmas Party Jolly Ginger’.
Friends were really pleased with them except for one who’s Jolly Ginger arrived broken. Such a shame otherwise I would have given 5 stars!”
Hi Esther,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we can see it was delivered and we hope it was enjoyed.
Thank you and Kindest Regards, Biscuiteers x
“The surprise gift was so appreciated and adored and the recipient wanted to show everyone before eating it, she was so thrilled with it so thank you!”
Hi Rebekah, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail are experiencing severe delays but we hope it is enjoyed once received. Thank you and Kindest Regards, Biscuiteers x
Hi Rosemary,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we hope it they were all enjoyed once received.
Thank you and Kindest Regards, Biscuiteers x
