“My office colleagues were delighted with their Jolly Gingers and I'm so glad I ordered one for myself. We had festive morning coffee and they went down a treat. Great packaging and delicious. Thank you.”
Hi Ruth,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Royal Mail are experiencing severe delays due to the current climate across the country. We very much hope the biscuits are enjoyed upon arrival.
Thank you and Kindest Regards, Biscuiteers x
Hi Ruth,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Royal Mail are experiencing severe delays due to the current climate across the country. We very much hope the biscuits are enjoyed upon arrival.
Thank you and Kindest Regards, Biscuiteers x
“Struggling to say much as 5 days after the agreed delivery date, for pre Xmas as it was a Xmas biscuit, yet it still hasn’t been delivered to my friend. No response from Biscuiteers customer service to my email query either. Overall very disappointed as have previously always been impressed”
Hi,
Thank you so much for taking the time to leave a review.
We are really sorry to hear that you have had some issues with delivery, this is not the experience we want our customers to have.
I can see a member of our customer service team has been in contact with you to try and resolve this.
Thank you and Kindest Regards,
Biscuiteers x
