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Brydge Pro iPad Air (4th Gen)* / Space Grey Reviews

3.9 Rating 1,669 Reviews
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About Brydge:

We are the fastest growing tablet keyboard brand for the Apple iPad and Microsoft Surface. Alongside our award-winning keyboards, we offer a range of premium mobile and desktop accessories including Vertical Docking Stations for MacBooks and Surface Laptops, Docking Stations for Apple and Windows setups, Leather Organizers, Screen Protectors and Protective Cases.

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Phone:

(435) 214-7485

Email:

support@brydge.com

Location:

1912 Sidewinder Drive,
Suite 104,
park city
Utah
84060

First off, the keyboard is 5-stars any way you look at it. Premium materials, matching colors, excellent, responsive key travel, backlighting, media controls, incredible battery life, and all at a cheaper price than Apples lackluster alternative. Though, because I’m rating the package as a whole, the magnetic cover is less than ideal. The magnets in the cover are not strong enough to handle regular movement to and from a backpack. I’ve had the keyboard for about a week now and the few times i’ve placed my iPad/Brydge combo in and out of my bag, 9/10 times the magnetic back cover has fallen off. Perhaps its improper alignment with the magnets in the iPad, but it is not secure. It looks fine and fits perfectly within the keyboards cutouts, however, it doesn’t stick well enough to be a regular attachment. Other than the back cover, everything about the package is just as you might want. It’s a bit unfortunate that this amazing keyboard doesn’t have a trackpad since Apple just announced mouse support with iPadOS. But this was an unforeseen circumstance and in no way takes away from its excellence.
Helpful Report
Posted 6 years ago
The keyboard look and feel are great, but the rubber hinge cover tore almost immediately. Now, I really can't separate the tablet from the keyboard without totally shredding the rubber part.
Helpful Report
Posted 6 years ago
Keyboard — The keys on my 11" keyboard are too narrow, and the feel of typing on them is unpleasant. The material is too squishy, like typing on a soft silicone material, and the sizing of the keys isn't generous for normal-sized fingers. Hinge/Holder - The ultimate dealbreaker was the hinge. It is quite difficult to rotate into the right position, and it doesn't fit the iPad at all. I had to remove my iPad from its thin case and press forcefully into the holder to wedge it in, at which point it became hard to remove. Furthermore, the rubber around the holder slot started peeling upwards, with a large chunk hanging off. It didn't seem properly made, and it certainly wasn't usable after a few insertions and removals. Customer Service - When I contacted Brydge support, it took several days to hear back, and they still haven't provided a return label after two weeks of calling their helpline and emailing their support. Most email replies have been automated, and the one time I got in touch with a human, they provided vague directions but no shipping label or box in which to return the item. Each time I call, I hit an answering machine, and nobody ever returns my calls. If I had known customer service would be near-nonexistent, I never would have purchased the product. This ranks as one of my most regretful purchases in recent memory, and I'd stay far away from the company.
Helpful Report
Posted 6 years ago
Please provide the necessary procedures so that we can return our Brydge iPad Pro 11" keyboard/cover. The hinges will not hold the iPad in place and we would like a full refund. This is especially disappointing because of the time we had for Brydge to manufacture and deliver the unit to us and then find out it does not deliver on its product representations.
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Posted 6 years ago
Great sturdiness when having to use in the car while writing invoices....wish they made the magnetic cover with some way to hold in place the Apple Pencil or at least an option to purchase one.
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Posted 6 years ago
The case is already ruined. Both pieces of rubber have become detached from the hinge already on the left hand side. 1 of the 2 has become detached on the RHS. This lasted me about 2-3 weeks. This better be covered under warranty.
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Posted 6 years ago
I love this keyboard, i just switched from the Apple Smart Keyboard and this beyond exceeds that. The battery life is insanely good, it is so quick to wake up not being in use and start typing. The key quality and feel on it are just as good if not better than a MacBook Pro. The only reason i say almost perfect and not absolutely perfect is that i wish the magnetic back protector had a loop or something to hold the Apple Pencil in place and also if there was of course a touch pad that would be amazing. Until then, this is they best keyboard on the market and i will use no other.
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Posted 6 years ago
Can you guys have stocks in the philippines, This product was release before november right?
Helpful Report
Posted 6 years ago