“We were so looking forward to these crab cakes but were very disappointed! There was literally no crab flavor at all. They are full of crab for sure. No celery or onion or red pepper- just unflavorful crab. They look delicious but flavor is dull and bland. Add some crunchy veggies.”
“This was the second time we ordered the crab cakes. These are as good as we have ever had in our travels, just better because we are at home enjoying them.”
Thanks for taking the time to leave such a great review about our crab cakes. We aim to delight our customers with every product we offer. It is great to hear we exceeded your expectations.
“Excellent, we order quite often. Moreover, customer service is superb! UPS dropped the ball on my most recent order and delayed my shipment for three days. Customer service contacted me before my order arrived to notify me to NOT use the contents because of the delay. Sent out a replacement the same day! They are a wonderful customer satisfaction company!!”
Thank you for your kind words! We're thrilled to hear that you're happy with our service and that we could promptly resolve the issue with your recent order. We truly appreciate your support and loyalty! If you have any questions or concerns, feel free to contact our dedicated customer service team at info@cbcrabcakes.com or by phone at 1-800-282-2722. We're here to assist you Monday through Friday from 8 AM to 4 PM EST.
Best regards,
Customer Support Team
“I've never eaten Chesapeake crab cakes myself, but I sent the to friends recently and they raved about them. I will probably order again to send as a gift.”
“Purchased these for my daughter's family and they arrived well packaged and extremely fast. Chesapeake Bay has NEVER disappointed us and this order was excellent and enjoyed by all!
Keep up the good work Chesapeake Bay!!!!”
