“Received partially thawed. Along with mini crab cakes they have to be eaten immediately or given away. I complained box was left OUTSIDE GATE IN 100o WEATHER WITH INSUFFICIENT DRY ICE.
I received a very insulting reply stating "perhaps delivery person was new". New or not, the box was clearly marked PERISHABLE.”
Hi Sharen,
We’re sorry to hear your order arrived partially thawed and that the delivery handling wasn’t up to standard. If you’re able, please share your order number and any photos so we can look into this further.
Kind regards,
Team Chesapeake Bay Cakes & More
Thank you, Patricia. We’re so glad our Six Perfect Crab Cakes™ could evoke the tastes of the Chesapeake Bay for you.
Kind regards,
Team Chesapeake Crab Cakes & More
Hi Peter,
Thank you for sharing your thoughts. We’re glad you gave Six Perfect Crab Cakes™ a try. If there’s anything you’d like to tell us about your experience to help us improve, please reach out.
Kind regards,
Team Chesapeake Crab Cakes & More
“Crab cakes look good, but do not have much flavor. I added some Old Bay seasoning to them and that helped. I only cooked two cakes and have four left, so now I will add seasoning before I cook them and hope that helps.
I did eat one of the lava chocolate cakes. WOW! wonderful. I probably won't buy any more crab cakes, but will look forward to trying something else from your company.”
Sorry to hear the crab cakes didn’t have enough flavor for you, but it’s good to know the lava chocolate cake was a hit. We appreciate your feedback.
If there’s anything you’d like to share to help us understand what happened, or if you’d like to discuss it further, please contact our support team.
Kind regards,
Team Chesapeake Crab Cakes & More
