“Quality of these burn pots is not good at all. We've gone through 2 a year since we've purchased the stove. Never had this problem with the other two stoves that we've owned (Lopi and Quadrafire). Would love to try the stainless version but it's always out of stock.”
“The burn pot has been replaced each year. The 5 yr warranty we purchased has covered it and other items needing replaced. the pellet stove is an excellent performer. Customer service is exceptional, warranty parts are shipped immediately and the warranty is worth the money.”