“The igniter and the service/advice was excellent. The flaws that i mentioned in my review of the stove, didn't get a response at all, which is too bad. Being able to make a better product without to make expensive changes can enhance a business, whereas ignoring customers usually doesn't work out.”
“When you told me I had to take the cover plates off to clean the stove you should’ve told me that order new gaskets those paper thin ones don’t work more than once”
“Igniter failed because Stove was on Eco mode. Over worked the igniter. Called parts Dept and they send a new one overnight. Best costumer service I’ve ever had. I was told they are upgrading unit.”
