“Ordered this for a birthday surprise, arrived on day and on time. On opening the recipient was pleasantly surprised with the quantity supplied and presentation. Once warmed the scones were to die for, plenty of cream and jam. Brownie hits the spot for any chocoholic and the lemon drizzle was light and tasty. Received a English breakfast tea which made a nice cuppa. Would not hesitate to order or recommend again.”
“I made a mistake on my order and chose the wrong delivery date. I contacted you the day before my scheduled delivery date to see if it would be possible to deliver my order a day early and no one ever responded. I called as well and no one was available to help.”
Hello, we are disappointed to have received this review from you. A member of the C&S Team did respond to your email on the same day, within a few hours of you contacting us. Your delivery date could not unfortunately have been moved as we do not offer a same day delivery service. You had contacted us early in the afternoon for delivery that same day. We are sorry that you had made an error when placing your order and would of course have amended this if more notice was given. Please contact hello@cutterandsquidge.com if you wish to discuss this further. Kindest, Team C&S.
