“Smart Dimmer switch makes the lights strobe in one part of the house, another switch that was replaced the lights barely dim at all. I will be returning them. The house was built brand new with dimable bulbs and Deako switches installed.”
“I'm really enjoying the convenience of turning on/off the lights and dimming remotely. But what has really blown me away, is their tech support. I called for assistance in installing/syncing to the software. A real human answered the phone!!! I didn't have to spend wasted time fighting a voice menu to get to a human being. Their tech support is superb! Pierce, the tech that assisted me, not only walked me through the install/sync set up, but also assisted me in getting the light wallplate off the wall. He created a video on how to use "the credit card hack" and emailed it to me. And, followed up with a phone call a short while later to be sure I was able to get the wall plate off and get the second light installed and synced. I am simply amazed at their customer service!!!”
