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Smart Dimmer Reviews

4.2 Rating 162 Reviews
Every time I’ve needed technical support they come thru with honesty and service. No excuses. Never say it’s our issue. They’re fast to stand behind their products.
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Posted 1 month ago
Thanks for the kind words! We’re glad our support team has been honest and fast in standing behind our products. If you ever need anything, we’re here to help. Kind regards, Team Deako
Posted 1 month ago
Installed new dimmer switch and it was set up and working properly within a couple minutes. Works as advertised.
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Posted 1 month ago
Thanks for the kind words! We’re glad it was quick to set up and works as advertised. If you ever need anything, we’re here to help. Kind regards, Team Deako
Posted 1 month ago
The smart dimmer is a great switch when it is working properly. For some reason it keeps falling offline where as my second generation smart switches work great. Think it might be a compatibility issue. Like the switch just wish i didn't have to keep connecting it to wi-fi
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Posted 2 months ago
Thanks for the review, Phillip. We’re sorry the dimmer keeps going offline. This can happen if the device loses Wi‑Fi or needs a firmware update. Please try: - Ensure your router is on the 2.4 GHz band and the network is stable. - Reset the dimmer and re-add it to your network. - If it still drops, please give us a call at 844-903-0847 Kind regards, Team Deako
Posted 2 months ago
Works fine individually, pairing is a problem.
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Posted 3 months ago
Thanks for the review. We’re glad the dimmer works fine on its own, and we’re sorry to hear you’re having trouble with pairing. If you’d like, we can help troubleshoot or offer steps to re-pair. Please reach out with any details and we’ll get it sorted. Kind regards, Team Deako 844-903-0847
Posted 3 months ago
Deako doesn't want me to write a honest review after the horrible interactions that I had
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Posted 3 months ago
Sorry you’re having a horrible experience with us. We’d like to help make this right. If you’d like, we can review your interactions history, verify device status and remote setup, and explore a fix or replacement if needed. Please reach out to us at (844) 903-0847 so we can assist promptly. Kind regards, Team Deako
Posted 3 months ago
Our entire home is equipped with Deako switches. We installed the smart dimmers in the kitchen, dinning room and entryway Easy to install, connect to our Wi-Fi and contol. The dimmer will respond to our Alexas and Google devices. The dimmer function can be controlled manually or through the Alexa, Google or your phone. I highly recommend the Smart Dimmer?
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Posted 3 months ago
Great to hear! We’re thrilled the Smart Dimmer was quick and easy to install, connected smoothly to Wi-Fi, and works with Alexa, Google, and your phone. If you ever need anything else, we’re here to help. Kind regards, Team Deako
Posted 3 months ago
The switch is working as advertised.
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Posted 3 months ago
Great to hear! We’re glad the Smart Dimmer is working as advertised. If you ever need anything else, we’re here to help. Kind regards, Team Deako
Posted 3 months ago
Im satisfied with the solution that was provided to me on replacing my dimmer. It now works perfectly !
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Posted 4 months ago
Great to hear! We’re glad the dimmer replacement works perfectly for you. If you ever need anything else, we’re here to help. Kind regards, Team Deako
Posted 4 months ago