“We love the Deako dimmers. We have them on a number of our lights. They really make it easy to control the level we want at different times of the day or night. Their customer service is absolutely top-notch. They stand behind their products.”
Thanks for sharing your five-star review. We’re glad to hear the Deako dimmers make it easy to control light levels at different times of day, and that you’re happy with our customer service.
Kind regards,
Team Deako
Thanks for sharing your five-star review. We’re glad to hear they’re easy to install, replace, and program, and that our tech support was great.
Kind regards,
Team Deako
“I upgraded my whole house with smart switches, dimmers, timers, and motion sensors, and I couldn’t be happier with it. I have easy integration for Alexa, and even HomeKit via Home Assistant.”
Thanks for sharing your five-star review. We’re glad to hear the smart switches, dimmers, timers, and motion sensors integrate well with Alexa and HomeKit via Home Assistant.
Kind regards,
Team Deako
“I've owned a lot of homes in my life and this is my first home with Deako light switches. The Deako system makes changing light switch options a breeze. No more touching wires thank you. I have smart dimmer switches throughout my home and couldn't be happier.”
“Every time I’ve needed technical support they come thru with honesty and service. No excuses. Never say it’s our issue. They’re fast to stand behind their products.”
Thanks for the kind words! We’re glad our support team has been honest and fast in standing behind our products. If you ever need anything, we’re here to help.
Kind regards,
Team Deako
Thanks for the kind words! We’re glad it was quick to set up and works as advertised. If you ever need anything, we’re here to help.
Kind regards,
Team Deako
“The smart dimmer is a great switch when it is working properly. For some reason it keeps falling offline where as my second generation smart switches work great. Think it might be a compatibility issue. Like the switch just wish i didn't have to keep connecting it to wi-fi”
Thanks for the review, Phillip. We’re sorry the dimmer keeps going offline. This can happen if the device loses Wi‑Fi or needs a firmware update. Please try:
- Ensure your router is on the 2.4 GHz band and the network is stable.
- Reset the dimmer and re-add it to your network.
- If it still drops, please give us a call at 844-903-0847
Kind regards,
Team Deako
Thanks for the review. We’re glad the dimmer works fine on its own, and we’re sorry to hear you’re having trouble with pairing. If you’d like, we can help troubleshoot or offer steps to re-pair. Please reach out with any details and we’ll get it sorted.
Kind regards,
Team Deako
844-903-0847
