“Love the addition of the dimmer switch. It allows me to set the ambiance and is paired with my smart home devices so I can be hands free. You can also set a timer with the app”
“This is the second time the dimmer was swapped out. I went through Safe Haven where they charged me double to cost for these item. I regret this purchase. The switch literally turns off while you’re not idle in the room.”
Thanks for your review. Sorry to hear you’re experiencing the dimmer turning off unexpectedly and the service charges. We’d like to help troubleshoot and discuss options for replacement or refund. Please reach out to 1-844-673-3256 so we can assist.
Sorry you had some issues with the Gen2! If you haven't already, reach out so we can make sure you've been helped. The Gen2 offers some great improvements and we want to make sure you can use it!
