“I had just moved into my new DR Horton home and wanted to put dimmer's in our kitchen and dinnig room. I called an electrition for an estimate...and was not suprised it was a few hundred dollars to do the work. I then looked at the switches myself, and noticed the installed DEAKO switches were different fron any I had ever seen. I looked them up online and read all about them. They appeared to be easy to change out by just literally taking a "dumb" switch out and simply popping a SMART Dimmer Switch in. I have now installed about 10 dimmers and timers throughout the house, front porch and garage. WOW.”
“The Deako smart dimmer that I purchased did not work. I called and got a technician very easily. It was great and sent me a replacement.. the only issue I am having is that I cannot get it to work with my alarm.com app.”
Thanks for the five stars! We’re glad the technician helped and a replacement was sent promptly. Sorry to hear you’re having trouble with Alarm.com integration. Please reach out with a quick note and we’ll assist you right away. We typically see where the switches need to be added to the Deako app and on WiFi for the integration to work.
“Love the addition of the dimmer switch. It allows me to set the ambiance and is paired with my smart home devices so I can be hands free. You can also set a timer with the app”
“This is the second time the dimmer was swapped out. I went through Safe Haven where they charged me double to cost for these item. I regret this purchase. The switch literally turns off while you’re not idle in the room.”
Thanks for your review. Sorry to hear you’re experiencing the dimmer turning off unexpectedly and the service charges. We’d like to help troubleshoot and discuss options for replacement or refund. Please reach out to 1-844-673-3256 so we can assist.
