“Unfortunately the dimmers don't work in my home. It has yet to be determined why but it could be that the backplates aren't wired correctly. The company that wired the house is going try to troubleshoot the problem. However, I also purchased a motion sensor for the master bathroom and we love it so we want to purchase another one for the master closet.”
Hi Blake, thank you for taking the time to review Deako.
I am sorry to hear that the dimmers you ordered aren't working in your home. It sounds like a wiring issue, but we will make sure you have all of the info, and help, you need to get it worked out. If you haven't contacted customer support, I would recommend giving them a call. I will add their number below. Once you provide them with some more details about your situation, they will be able to advise you on what you can do to resolve the problem, and also what you should tell your electrician.
I am happy to hear that you are enjoying your Deako Motion Sensor in your master bedroom-and YES, the closet is a very useful spot to add a motion sensor as well. Remembering to turn your closet lights on is never a problem, but it's easy to forget to turn them off. Not to mention, you get the added benefit of having your lights go on automatically, which is always appreciated. It's the little things in life that make such a difference.
Keep us posted about the situation with your dimmer install. We want to make sure you have that sorted so you can start enjoying having dimmers in your home!
Customer Support Contact: 1-844-673-3256
Hey Jesse!
The integration with Alarm.com and Alexa are fantastic ways to get the most out of our switches, glad you've been able to take advantage of this feature and hope you continue to enjoy using them
Thanks for the review!
