“The switches work fine as they are designed. I have two primary issues with them. (1) high cost because I was forced to pay for “easy change” in a new house when I will rarely change them and don’t have an issue with difficulty of changing a switch (2) need a smart switch at every location for multi location switches. Should only need one smart switch that can handle position of other dumb switches (I previously had a smart switch that could do this). Now I have many dumb switches that I have no need for!”
Thank you for your review! I passed your notes and request for the multiway setup over to the Design team and hope we can continue making improvements for you!
Thanks for your review. Sorry to hear several units didn’t work and you’ve needed to reorder. If you’re still awaiting installation or facing issues, we’d like to help troubleshoot or arrange replacements. Please reach out to 1-844-673-3256 so we can assist. Many times we find it's the location is incompatible, or the wiring needs some assistance.
Thank you for taking time to give us a review.
Tech Support spoke with you and sent a replacement switch previously, noting to let us know if that didn't resolve the issue. If the replacement didn't work, it may be wiring, incompatibility in the location, or the integration. Please let us know so we can continue to assist if the replacement is having the same issue as that helps us narrow down what can be happening in your situation.
Thanks for your review. Sorry to hear the switches stop working during storms. We’d like to help troubleshoot or discuss replacement options to avoid future outages. Please reach out to 1-844-673-3256 so we can assist.
