“Ordered the LED Wall Sconce and glass came broken. Reached out to customer service to inform them with pictures and they sent a new one immediately. I truly appreciated their quick resolution of this. This beautiful sconce is now in my office. The lighting is very soft (not very bright) but overall I am satisfied and Decor Steals has maintained a returning customer.”
HI Xerona, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“Love this scones. They are so functional, since they are battery operated. I love that they have a timer. Couldn't beat the price and they arrived promptly and in excellent condition.”
“Love these lanterns!! Not bright but make a beautiful glow. One came with a broken bulb which is to bad because I don’t think you can buy them anywhere!!”
Hi Lindsay, We are terribly sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately with a photo so we can address this for you at yourbestfriends@decorsteals.com Enjoy your day!
“They’re beautiful and perfect for the space I purchased them for. The only negative is that they do not look like they are mounted straight onto the backer. I keep trying to bend them so they look more straight but I may have to unscrew them from the base and reposition them.”
Hi Krista, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
